Privacy Policy
Last updated: April 5, 2026
Signpost Manager ("we", "us", or "our") operates the signpostmanager.com website and platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
Account Information
When you create an account, we collect your name, email address, phone number, and organization details. For client portal users, we collect the same information provided by your sign installation company.
Work Order Data
We store work order information including property addresses, scheduling dates, photos, notes, and related service details that you or your organization enter into the platform.
Usage Data
We automatically collect information about how you access and use the Service, including your IP address, browser type, pages visited, and timestamps.
Third-Party Integrations
If you connect third-party services (such as Google Calendar), we store authentication tokens necessary to maintain the integration. We access only the minimum scopes required — for example, Google Calendar integration requests only the ability to create and manage calendar events, not to read your entire calendar or other Google data.
2. How We Use Your Information
- To provide, operate, and maintain the Service
- To manage your account and provide customer support
- To send transactional emails (order updates, invoices, system notifications)
- To process billing and payments
- To sync data with connected third-party services at your request
- To improve and optimize the Service
- To comply with legal obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers — third parties that help us operate the Service (hosting, email delivery, payment processing)
- Your organization — if you are a client portal user, your sign installation company can view your order and account information
- Legal requirements — when required by law, subpoena, or to protect our rights
4. Data Storage and Security
Your data is stored on secure servers hosted in the United States. We use industry-standard security measures including encryption in transit (TLS), encrypted storage for sensitive credentials, and access controls. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. When you delete your account or your organization terminates service, we delete your data within 90 days, except where retention is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for optional data processing
- Export your data in a portable format
To exercise these rights, contact us at support@signpostmanager.com.
7. Third-Party Services
Our Service integrates with third-party services including Google Calendar, Stripe, and Resend. Your use of these services is governed by their respective privacy policies. We encourage you to review them.
Google API Services: Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
8. Cookies
We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.
9. Children's Privacy
Our Service is not directed to individuals under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at: support@signpostmanager.com